ALERT: We will never send you ANY emails or invoices asking for payments. Please be aware of scams. When in doubt, check with us.
REVISED JUNE 2023
During your relationship with ITCity, we may ask you to provide personal information required for consulting and staffing services that we offer. We will store your information for as long as you have a relationship with us. This information is kept to maintain your profile with us. We may share your information under certain circumstances, such as:
When required by Federal or Provincial law enforcement agencies.
When investigating to protect against potential fraud, unauthorized transactions, or refunds.
We will not share your data with any third party for marketing, advertisement, or soliciting purposes.
Purchases made for any Online, Live Certification Training Programs are REFUNDABLE, less 7% of the total transaction provided any training or course material was not delivered. We can also modify your reservation to a later date, a different class, and in some cases, credit your purchase towards a different product. For any such issues, please write to us at email@example.com or call us at 437-370-1210.
Purchases made for Professional Services are REFUNDABLE, less 7% of the total transaction, provided the services have not been rendered to you yet. No refunds will be issued once the services are provided partially or fully.
Purchases made for any Digital Products like training guides, or exam question books are strictly NON-REFUNDABLE. Please review your purchase carefully before committing.
Purchases made for any Self-Study Certification Training Programs are strictly NON-REFUNDABLE. Please review your purchase carefully before committing. However, we can modify your reservation to a later date, a different class, and in some cases, credit your purchase towards a different product. For any such issues, please write to us at firstname.lastname@example.org or call us at 437-370-1210.
Purchases made for any Boot Camp Programs are strictly NON-REFUNDABLE after commencement of the program. We will provide a full refund ONLY IF the refund request is received before course commencement. Requests received after the course commencement are subject to review on a case-by-case basis and may qualify for a partial refund.